Privacy Policy

Privacy Policy – Tawfeer Online Store
Tawfeer Online attaches great importance to the privacy of our customers. This Privacy Policy aims to explain how we collect, use and protect the personal information you provide when using our website. Please read this policy carefully to understand your rights and how your data is handled.

1. Information We Collect
We collect different types of information to ensure a smooth and secure shopping experience:

Personal information: such as name, email, phone number, and shipping address, which you provide when creating an account or completing an order.

Financial information: such as payment information when making a purchase (securely) and credit card data is not stored directly on our servers.

Usage information: data about how you use the site, including the pages you visit and the length of your visit to improve the site’s performance and customize the user experience.

Cookies: to collect information about your preferences and usage, which helps us provide a personalized experience.

2. How We Use Information
We use the data we collect for the following purposes:

Facilitate the purchase and delivery process: Process orders and provide the requested products and services.
Service Improvement: Analyzing usage data to understand customer needs and provide a better experience.

Communication: Sending updates on order status or providing promotional offers (with your consent).

Security: Protecting customer accounts and detecting and preventing fraudulent activity.

3. Sharing Information
We pledge not to sell, rent or share your personal data with third parties, except in the following cases:

With service providers: such as shipping companies and payment processors to facilitate the required transactions.

To comply with the law: If we are required to provide data for legal purposes or to protect our rights and the rights of our customers.

In the event of expansion or merger: If a merger or acquisition occurs, you will be notified of any changes related to the privacy of your data.

4. Information Protection
We use modern security protocols and technologies to protect your data from unauthorized access, modification or loss. This includes encryption, server security and access restrictions. However, complete security of data on the Internet cannot be guaranteed, so we encourage you to take precautionary steps to protect your account.

5. Your Rights
You have the right to:

Access your data: You can request a copy of the personal data we hold about you.
Modify your data: Update any inaccurate information to ensure its accuracy.
Delete your data: Request the deletion of your personal data (unless we have a legal obligation to keep it).
Opt out of promotional communications: You can choose not to receive promotional messages via the link in emails or through your account settings.
6. Cookies
We use cookies to personalize your user experience and analyze performance. You can adjust your browser settings to reject cookies, but this may affect some of the functionality of the site.

7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed.

Contact Us
If you have any questions about our Privacy Policy or how we use your data, please contact us via [store contact information].

Thank you for your trust in Tawfeer Online Store, and we always strive to protect your privacy and ensure a safe shopping experience.